Category Archives: Work and life

‘Del Boy’ with dreadlocks……….

This is how I’m starting to think about myself as I review my current activities, business and interests. In honour of the irrepressible ‘Del Boy’ Trotter character in the long running and very funny, 1980s Sitcom, ‘Only fools and horses’.

The one line that still sticks in my memory- even after all these years. “This time next year, ‘Rodders’ we’ll be millionaires”.

Of course, things never quite worked out as planned, but I have always loved Del Boy’s optimism and his eternal hope that things would work out for the best in the end.

Pittabread March 1 2017

So, coming back to me and my business, I never imagined for one moment when growing up that I would end up running my own business. I always thought, hoped, dreamed I would get a good job and work my way up the career ladder.

And then when I did start my own business, I did not foresee developing such an interest in social media and all things digital but that is precisely what happened.

I continue to be fascinated and intrigued by all things digital and social media related.

On which note, I for one would dearly love to see the ‘Trotters‘, on Facebook, Instagram and Pinterest, etc. Just to see how they would manage social media to promote their stall and other ‘business interests’.

So, now after running my coaching business for 17 years, developing an online presence around it and observing how some are thriving in the digital world. I am starting to dream a little about becoming an online entrepreneur, though quite how this will happen, I have no idea.

But I do know, I’m more energised by the potential I see for social media than I have been for quite some time and I think this is linked in part to my past work in open and distance learning.

I have the same sense of excitement and optimism I had when working for the Open University and Ford Motor Company. Where my role within both these organisations was based on the idea of making learning as accessible as possible, to as many as possible.

Have always believed that knowledge and learning should not be restricted to the ‘elite’ or the ‘lucky few’. In fact, as I write this, I can recognise that this is what is underpinning my fascination and excitement around social media.

So, I guess you never know, this time next year I may well be an online entrepreneur. 😉

Until next time


A letter to the Queen………………………

A letter to the queen -Pittabread

“Your majesty”- this is how I imagine the letter of complaint about me and the service I was running might have begun.

This incident which occurred almost twenty years ago taught me one very important lesson. If you are going to put ‘pen to paper’ and write a letter of complaint – then go straight to the top, don’t waste your time messing around with the people in between.

As believe it or not this letter of complaint addressed to our Queen at Buckingham palace made its way over the course of a few weeks (it really didn’t take that long) to my employer at the time. The first I heard of it was when my manager waved a copy of it under my nose and asked me to give him some background and warned me that I was to be questioned further by Senior Management.

Luckily for me, or maybe due to some prescience I had rather laboriously copied out all the correspondence between myself and the author of the letter and had a rather thick file of correspondence to present to Senior Management. To be honest I wasn’t too worried as I genuinely felt that we had done the best we could in the circumstances, and perhaps our mistake given we were operating in a time before emails, video links, Skype etc. was in being too optimistic in agreeing to support this student.

With hindsight I probably should have taken this to my manager at an earlier stage, after the same pieces of work were sent and returned to the student three or four times. Each time with the same mistakes, comments and corrections by the tutor, nothing seemed to move on.

So with my large file of correspondence Senior Management could see what had happened, could see there was no fault attached to either party and so decided that it made sense to refund his fees in full. They also wrote to the Queen’s office so they too would know that the complaint had been dealt with.

As for me, I continued on with this employer for a few more years before deciding to move on and start my own business.

But it does tickle me that somewhere within the vaults at Buckingham Palace there is a letter of complaint about me, it tickles me that it actually found its way to my employer and it tickles me still that anyone from anywhere in the world can write to our Queen and have their cause taken up.

That’s what I call democracy.

So there you have it, until next time.

Janice Taylor